[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index] [FW1] After hours support for Secure Remote
Hi, We are again looking for a way to support our Secure Remote users after hours. We allow our employees to install Secure Remote/Secure client on their home PCs for remote access. Once they get it installed, and use it the first time they do fine. However; there are a large number who have problems with the install. They usually do it at night, and our helpdesk closes at 6:00 PM. Therefore; the home users have effectively no support. We have a proposal from our Checkpoint reseller to do this support for us, but since they have to charge us for staffing up, it on the expensive side. I'm wondering if anyone knows of an outfit that does this kind of thing already with SecuRemote, etc. They'd have to be familiar with SR, and able to deal with typical end users. Thanks in Advance, Pete Goodridge __________________________________________________ Do You Yahoo!? Yahoo! Shopping - Thousands of Stores. Millions of Products. http://shopping.yahoo.com/ ================================================================================ To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ================================================================================
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