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[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index] Re: [FW1] Warning: No Upgrade path from 4.1 SP0 to Checkpoint 2000 (4.1 SP1) or beyond
I got screwed, too. I never did get a CP2000 CD. Funny that I got the v.41 SP0 before most knew it was out. There is a SP1 you can install. That's what I did. But, it doesn't matter. My FW1 box is so messed up right now, I'll be reinstalling the OS and FW1 -- then importing my objects/rules. So, at least you're not alone :) Take Care -- Chris --- Greg Winkler <[email protected]> wrote: > > > Caution to readers: I've just got off the phone with > Checkpoint Support and > my blood pressure has yet to return to normal, > please take this into > account before you direct any flames towards me. > > I'm attempting a service pack install of 4.1 SP2 on > top of 4.1 SP0. I ran > into a slight problem (If you want the details of > that problem and a fellow > admins proposed fix I've attached them below). I > called Checkpoint Support > to get their read on the problem and a fix. > > The fix according to Checkpoint is to Uninstall and > then Reinstall all of > my firewall's and management stations using a > Checkpoint 2000 CD! Is it > just me or is this a completely absurd solution? (Do > Microsoft and > Checkpoint share the same tech support group?) > > It seems that I was one of the few "unlucky" > customers, or should I say > "victims", to receive a 4.1 CD. Note that this CD is > not the same as the > Checkpoint 2000 CD which was made available a few > months after the CD I > received. The Checkpoint 2000 CD supposedly > contains v4.1 with SP1 already > applied. The CD that I have, and used for my upgrade > from v4.0 to v4.1, > contains no service pack and is not considered as > the offical Checkpoint > 2000 release. Per Checkpoint there is not a > standalone SP1 release that can > be applied over 4.1. Instead, the "officially > supported" method to get to > Checkpoint 2000 is to upgrade from v4.0 to > Checkpoint 2000. Note that there > is not a path from a path to upgrade from v4.1 to > 2000 or beyond. Instead, > if you are one of the unlucky customers, who > happened to upgrade to the > v4.1 release immediately prior to the 2000 release, > you are SCREWED! Your > only choice is to uninstall and reinstall to get > yourself back into a > support upgrade path. > > Now this is the gist of the conversation between > myself and Checkpoint > Support. Now I've heard the horror stories of > calling support and getting > some nitwit who really doesn't know what he's > talking about. I'm praying > that this is the case here. Can someone help set > this straight? I know > there have to be a few hundred if not thousands of > folks out there in the > same boat as myself. > > > > ---------------------------------------------------------------------------------------- > > Greg Winkler > Systems Manager, IT&S > Huntsman Corporation > Internet Mail: [email protected] > Voice:> Fax:> > ----- Forwarded by Greg Winkler/US/HO/HUNTSMAN on > 01/04/2001 08:48 AM ----- > > > > [email protected] > > > ardier.com > To: Greg Winkler/US/HO/HUNTSMAN@HUNTSMAN > > > cc: [email protected] > > 01/03/2001 08:11 PM > Subject: Re: [FW1] fwdtmquery.dll not found > after 4.1 SP2 install > > > > > > > > > > > > I had the same problem. > > If you have the 4.1.2 CD there is a package that > have the specify directory > CD:\windows\CPdtm-41 > > Juste installed it. > > Sylvain > > > > > > "Greg Winkler" <[email protected]> on > 01/03/2001 16:38:10 > > To: [email protected] > cc: (bcc: Sylvain Leblanc/MTD/BTG/Bombardier) > Subject: [FW1] fwdtmquery.dll not found after 4.1 > SP2 install > > > > > Hello All, > > I just installed FW1 4.1 SP2 on a newly installed > firewall. Upon rebooting > the system I received this error in the event log of > the FW machine. > > FireWall-1: dtm_query_init: Failed to load > DTMQuery DLL E: > \FW1\4.1\lib\fwdtmquery.dll: The specified module > could not be found. > > Anyone seen this before? > Checked Checkpoint's secureknowlege DB and phoneboy > and didn't see > anything. > Also a complaint about the fw.logtrack file but I > stopped the firewall, > deleted that file, and restarted it and the problem > went that problem went > away. The dtm_query_init issue still remains. > > The details are: > > Brand new firewall install. > Only installing VPN-1 FW module, no management. > Using an eval license for the time being. > NT 4.0 SP6a > The initial setup was with 4.1 SP0. > It worked fine, with no reported errors in the > event viewer. > Installed FW1 SP2 and whamo, this problem. > > Regards, > > ---------------------------------------------------------------------------------------- > > > > Greg Winkler > Systems Manager, IT&S > Huntsman Corporation > Internet Mail: [email protected] > Voice:> Fax:> > > > > ================================================================================ > > To unsubscribe from this mailing list, please > see the instructions at > > http://www.checkpoint.com/services/mailing.html > ================================================================================ > > > > > > > > > > > ================================================================================ > To unsubscribe from this mailing list, please > see the instructions at > > http://www.checkpoint.com/services/mailing.html > ================================================================================ __________________________________________________ Do You Yahoo!? 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