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[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index] RE: [FW1] Urgent Help !! Problem with InterScan v3.5 on Solaris 2.6
Frank, You are right, that would be foolish. However, those are options that are available. I would not let anything through mine, but my client dictates the rules. If he has a problem, it is my job to present all the options. As long as you present all the options, you can not be guilty of hiding things from your client. As an Administrator, we have a responsibility to the client to present all the options and then deter them from using the ones we know that will hurt them. But, I agree that he should contact Trend and that is why I gave him a name to contact at Trend. Regards, MJ Marc Jacquard SR. Systems Engineer (CCSA) Fujitsu America, INC. Hilo Office email: [email protected] Telephone:Pager:-----Original Message----- From: Frank Darden [mailto:[email protected]] Sent: Tuesday, January 09, 2001 2:59 PM To: 'Marc Jacquard'; Jhon Hardly Cc: Firewall-1 Mailing List (E-mail) Subject: RE: [FW1] Urgent Help !! Problem with InterScan v3.5 on Solaris 2.6 Telling Interscan to let these files through would be foolish. Telling Interscan to ignore previous viruses would be as well. You need to get to the root of this issue. Call your VAR, or Trend, and get all over this. Do not fall to user demands. They will thank you later. Frank -----Original Message----- From: Marc Jacquard [mailto:[email protected]] Sent: Tuesday, January 09, 2001 5:42 PM To: Jhon Hardly Cc: Firewall-1 Mailing List (E-mail) Subject: RE: [FW1] Urgent Help !! Problem with InterScan v3.5 on Solaris 2.6 You could configure the InterScan software to just let the virus mail through with a warning attached to it. I do not know of any way to just let certain files through. You could also quarantine the file and then resend it after you check it out. You might try calling Trend and see what they say. Try getting in touch with Norman Olpindo. He seems to really know his stuff. Good Luck, MJ Marc Jacquard SR. Systems Engineer (CCSA) Fujitsu America, INC. Hilo Office email: [email protected] Telephone:Pager:-----Original Message----- From: [email protected] [mailto:[email protected]]On Behalf Of Jhon Hardly Sent: Tuesday, January 09, 2001 12:09 PM Cc: Firewall-1 Mailing List (E-mail) Subject: [FW1] Urgent Help !! Problem with InterScan v3.5 on Solaris 2.6 Hi everyone, Our institut is using InterScan VirusWall (V3.5 on a Sparc Solaris 2.6, With the latest ScanEngine) as a CVP with FW-1 to scan the mail traffic (only : no Ftp or Http scan). We have a big problem with This Interscan because it stops some Attatchements [Mainly Microsoft Documents ( Word and Excel)] . The alerts say that these Documents contain one of the following Viruses GenericMac8_X97M GenericMac_w97M When I Try to scan the "infected Documents" , My personnal antivirus (which is reguraly updated) , show absolutely NO virus on the "infected Document". So, the users are claiming that I'm must configure the InterScan to let the previous viruses pass thru it. Has anyone any Idea about telling yhe Interscan , to not stop the prvious "Virusses" Please help me !!!!!!! -- Jhon Hardly E-mail : jhon at iav dot ac dot ma ============================================================================ ==== To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ============================================================================ ==== ============================================================================ ==== To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ============================================================================ ==== ================================================================================ To unsubscribe from this mailing list, please see the instructions at http://www.checkpoint.com/services/mailing.html ================================================================================
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