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RE: [FW1] Opinion: Blocking hotmail, etc?



It's called "treating adults like adults" but when they behave like
children, you try to make them grow up, if they don't you treat them like
children.

I prefer the "Adult" approach, but even then you need to do regular audits
to ensure compliance and to cover the company should it hit the fan. Audits
may cover things like inappropriate/abusive/offensive emails/atttachments
which may hold the company liable.

I do not consider regular audits overly restrictive , so long as users know
such a practice is in place.
Such auditing should encourage a change in behaviour by the offender rather
than a pink slip straight off.
This is were the fear factor is for staff.

The key is to set up a system that HR or management can use to audit
compliance so the responsibility is off the sys admins shoulders. This way
the sys admin can do what they are paid to do "provide systems and service"
and allow HR and management to deal withtheir responsibility, the human
resources.

regards
Dean

-----Original Message-----
From: Andy Welter [mailto:[email protected]]
Sent: Sunday, 14 January 2001 5:04 PM
To: [email protected]
Subject: RE: [FW1] Opinion: Blocking hotmail, etc?



If you are trying to block all web based email, you are setting yourself
up for a bunch of work. There are many different free services, and many
local ISPs also support web interfaces to their email systems.  If you
succeed in blocking all webmail, then you just shift the personal email
to your own servers. You then are more likely to have perfomance impacts
on your in house servers.  As far as liability goes, I think you are
more likely to get in trouble if the email is actually sent using your
email system than using a hotmail system.

If your policy says no personal email whatsoever, I think it is a bad
policy.  People have lives outside of work, and email is an efficient
way for them to take care of things like asking the spouse what time
dinner is, whos turn is it to pick up the kids from daycare, etc.

Overly restrictive policies can lead to an environment where in the best
case, employees leave for greener pastures, in the worst case, they
stay, but are disgruntled and decide to "work to rule".  If the company
shows no flexibility for the employee, why would the employee show
flexibility for the company?

My preferred internet and computer use policy is that limited personal
use is acceptable, provided it does not affect ones ability to do their
job, or negatively impact the ability of others to do their job.

Andy Welter
[email protected]



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