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[FW1] securemote 'can't communicate with firewall'



Hello,

I am hoping someone has run into this before.  We have had securemote up
and working for a while here with few problems.  Yesterday one user
suddenly can't get in anymore (there may be more users having the trouble
by the looks of it, but I can't confirm).  We have tried everything we can
think of.  At first the problem was in logged with 'access denied by access
method'.  WE have tried other simpler access methods  to rule out third
parties and still the same message.  WE have tried getting new keys but he
can't even do that.  WE tried making a new site, but again  he got error
messages of 'connection failed could not open connection with firewall'  or
' error:  no answere from firewall at site '.   We tried sending him a
new userc.c but still no good.  We even tried having him reinstall
securemote, still nothing.  And lastly I killed fwd and started up again,
but again no good.

Has anyone seen this before?


Thanks!
Donna




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