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RE: [FW1] Nokia spontaneous unsuccessful reboot



John,

Thanks for the response.

At first I was told by Nokia that, I needed to reload all the software again
with mirror mode running.  I had not originally done this because the hard
drive redundancy kit was shipped to me separately than the chassis and all I
had done was a copy from master drive to the mirror drive.  I thought this
fixed the problem but the 440 started rebooting again about a week later.
After fighting this problem for quite sometime,  I finally got a Nokia
Engineer to tell me that the 440 IPSO3.2.1 does not support over 256Meg of
memory (I ordered the 256Meg upgrade which was shipped separately than the
chassis, so I added it to the original 64meg that was in the chassis for a
total of 320meg). I also got Nokia to ship me a replacement chassis and hard
drive redundancy kit.  

Here are my opinions:
I think that having too much memory was causing the reboots but I think the
hard drive redundancy kit was causing the "No Operating System" error.

If the 440 would have been shipped to me with all hardware and software
preloaded (like it was ordered), I would not be having all this problems.
(Who Knows?)

I hope the replacement chassis and lowering the memory to 256Meg will fix my
problems.  I will not know until this weekend when I swap out the 440.

Steve

    _/_/_/  _/_/_/  _/_/_/   Steve Partridge
   _/      _/      _/        Senior Network Technician
  _/      _/_/_/  _/         CEC
 _/      _/      _/          1000 27th Ave. SW
_/_/_/  _/_/_/  _/_/_/       Cedar Rapids, IA 52404

 -----Original Message-----
From: 	John Larson [mailto:[email protected]] 
Sent:	Tuesday, March 13, 2001 10:40 AM
To:	[email protected]
Cc:	[email protected]
Subject:	[FW1] Nokia  spontaneous unsuccessful reboot


Steve,

FYI: We had three 440 failures all with the hard drive redundancy feature.

Nokia admits to a "bad batch".  We don't use their hard drive 
redundancy anymore here.


John Larson
Security Architect
Blue Martini Software, Inc.
[email protected]



-------------------------------------------

From: "Partridge, Steve" <[email protected]>
Subject: [FW1] Nokia  spontaneous unsuccessful reboot
Date: Fri, 5 Jan 2001 10:07:14 -0600


I have a Nokia440 with hardrive redundancy that unsuccessfully reboots
itself. The console says no operating system found, but if the 440 is
booted using the soft-start switch on the back of 440, it comes up and works
fine (until the next crash which could be 2 hours or 2 days later).
When the crash occurs, the power light is solid, the harddrive light is
solid, the nic card has no lights, and the harddrive redundancy status,
primary, & mirror lights are on solid.

Has anyone else experienced this?

Hardware:
Nokia 440
256Meg memory upgrade
4 port Ethernet card
harddrive redundancy kit

Software:
Check Point VPN-1 & Firewall-1 Version 4.1 SP-2 Build 41716 IPSO-build-15
SDK-849 [VPN+DES+STRONG]
Check Point FloodGate-1 Version 4.1 IPSO-build-15 SDK-849 Build 4180
IPSO 3.2.1-fcs1 #849: 11.24.1999 102644

Steve Partridge


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