I have a customer that is getting the following error "Failed
to load security policy, no valid fm license"
Have
been to the secure knowledge site and have completed the actions recommended
“Solution:
Make sure that the IP address specified in the license is
associated with a fully configured IP address on the hardware and OS level.
1. Insure that the license has been installed and that no old expired licenses
are still installed:
Run 'fw printlic' from the $FWDIR/bin directory.
2. Insure that the license was generated for the correct IP address: look at
the putlic string you were issued for your license and insure that the correct
IP address is listed: 'fw putlic <IP Address> <key>
<features>
3. Insure that the interface has been installed and is configured
"UP". (ifconfig <interface name>)”
The customer is running HG FP2 on a Win2K platform in a
single gateway and manager configuration (Single system)
The problem is that the error has not gone away, does anyone
have some suggestions or ideas?
